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IT Expert
Network & Cloud Engineer
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IT Services | Network Design, Azure Cloud, Windows Server | Naveed Alam
Core Offerings

Services I Provide

Each service is backed by industry certifications and hands-on enterprise experience.

Enterprise Networking
Network Design & Implementation

Complete enterprise network architecture using Cisco devices. I design, implement, and optimize networks that are secure, scalable, and built for performance โ€” from small business LANs to complex multi-site WANs.

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Routing Protocols

BGP, OSPF, EIGRP, RIPv2 with route redistribution and summarization

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Switching

VLANs, VTP, STP/RSTP/MSTP, EtherChannel, multilayer switching

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LAN/WAN Design

Full topology design, IP addressing schemes, subnet planning

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Optimization

Network analysis, bottleneck identification, throughput tuning

Cisco IOSIPv4/IPv6ACLsNAT/PATQoS
Server Management
Windows Server Administration

Complete Windows Server lifecycle management from installation to optimisation. I handle all aspects of server infrastructure including Active Directory, DNS, DHCP, file services, and remote access.

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Active Directory

AD DS setup, OU structure, user/group management, trust relationships

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Group Policy

Policy design, deployment, troubleshooting, security hardening

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DNS & DHCP

Zone configuration, records management, scope design, reservations

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Remote Desktop

RDS deployment, session hosts, RemoteApp, and licensing

Server 2016Server 2019Server 2022Hyper-VPowerShell
Network Security
Security & VPN Solutions

Enterprise-grade security implementations to protect your network and enable secure remote access. From firewall configuration to VPN tunnels, I implement defense-in-depth strategies that safeguard critical infrastructure.

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Firewall Config

Cisco ASA and Fortinet firewall setup, ACLs, NAT, security zones

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IPsec VPN

Site-to-Site and Remote Access VPN with strong encryption

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Layer 2 Security

Port security, DHCP snooping, DAI, 802.1X authentication

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Monitoring

Log analysis, threat detection, security incident response

Cisco ASAFortiGateIPsecSSL VPNHSRP/VRRP
Technical Support
IT Support & Troubleshooting

Comprehensive technical support for hardware, software, and network issues. Proactive monitoring, rapid troubleshooting, and thorough documentation to minimise downtime and keep operations running smoothly.

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Hardware Support

Workstation, laptop, and peripheral troubleshooting and configuration

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Software Support

Application installation, updates, compatibility, and licensing

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Network Monitoring

LAN/WAN performance tracking with Wireshark and diagnostic tools

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Remote Support

Quick resolution for remote users across different time zones

WiresharkRemote DesktopTeamViewerTicketing Systems
Cloud Productivity
Office 365 & Exchange

Complete Microsoft 365 administration to power your organisation's productivity. From initial deployment to ongoing management, I ensure email, collaboration tools, and cloud storage work seamlessly together.

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Exchange Online

Mailbox management, email flow rules, retention policies, archiving

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User Management

User provisioning, license assignment, groups, distribution lists

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Email Migration

Seamless migration from on-premises Exchange or other providers

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Azure AD Integration

Hybrid identity, Azure AD Connect, SSO configuration

Microsoft 365Exchange OnlineSharePointTeamsOneDrive
My Toolkit

Tools & Technologies

Industry-standard platforms used to deliver professional results.

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Network Tools
Cisco Packet TracerNetwork simulation
EVE-NGNetwork emulation
WiresharkPacket analysis
PuTTYSSH/Telnet client
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Cloud Platforms
Azure PortalCloud management
Azure CLICommand-line tools
Microsoft IntuneDevice management
Azure ADIdentity service
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Server & Virtualisation
Windows Server2016/2019/2022
VMwareVirtualisation platform
Hyper-VMicrosoft VM
PowerShellScripting & automation
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Productivity Suite
Office 365 AdminM365 management
Exchange AdminEmail management
SharePointCollaboration
Teams AdminCommunication
My Approach

How I Work

A systematic approach to ensure every project is delivered successfully.

1
Discovery

Understanding your requirements, current infrastructure, and business goals through detailed consultation.

2
Planning

Designing a comprehensive solution with clear timelines, milestones, and full documentation.

3
Implementation

Executing the plan with best practices, testing at each stage, and keeping you informed throughout.

4
Support

Providing documentation, training, and ongoing support to ensure long-term success.

Ready to Get Started?

Let's Discuss Your Project

Tell me about your IT challenges and I'll propose the right solution โ€” with transparent pricing and clear timelines.

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